Playboxai.io
Playboxai.io

Privacy Policy

Effective Date: July 24, 2026

This policy describes what Playbox AI collects, stores, and discloses when you use the service or the site at https://playboxai.io, and which privacy choices you have. Use of the site is acceptance of the practices set out here.

Read this policy together with the Terms of Use. Privacy questions go to [email protected].

Words used in this policy

An account is the login you set up. Playbox AI is the name of the operator in this policy. A device is a computer, phone, or tablet used to reach the service. Personal data is information that identifies someone. The service means the AI video tools, automation tools, and image tools we provide. A social login is a sign-in through a third party, for example Google. You means the individual or organization using the service. Cookies are small files placed on a device so the site can recall details of a visit.

What we collect

We may collect information that identifies you or lets us contact you, including an email address, details supplied by a social login, and cookies. We also record usage automatically: the IP address, the browser, which pages were opened, how long those pages were open, and diagnostic information.

Google sign-in passes Playbox AI the account name, email address, and profile picture only (openid, email, and profile). Playbox AI does not request Google contacts, Gmail, Drive, or other Google user data. That data is used to create and access the account. It is not used to generate videos, train models, or for advertising.

Cookies, beacons, and scripts show us how the service is used and let us store a small set of preferences. A browser can be set to refuse cookies. Some parts of the service may then fail.

Images that show a face

A photo taken with a camera or uploaded as a file can include a face. We use that image only to produce the video you requested. It is stored for the duration of that job and is deleted automatically shortly after the video is finished. A rendering vendor under contract may receive the image solely to complete the same job, and that vendor is not permitted to retain it or to use it for any other reason. We do not sell face data. Uploading the photo is your agreement to this brief use, and you must already hold the rights and consents that cover every other person in the image.

Google APIs and AI NCII

Playbox AI does not use Google APIs or Google user data to create, request, or distribute AI-generated non-consensual intimate imagery (AI NCII). Generating sexual or nude imagery of a real person without that person’s consent is prohibited. Use of Google user data follows the Google API Services User Data Policy, including Limited Use.

Purposes

  • Operating and improving the service, which includes accounts and sign-in.
  • Sending news about the product, offers, and events, unless you have opted out.
  • Replying to requests you make.
  • Studying how the service is used, identifying trends, and evaluating marketing, so the product can be improved.

Retention, deletion, and security

We keep personal data only while the purposes in this policy still require it, and for a longer period when a law, a dispute, or a contract requires that. Usage data is generally kept for less time, unless security, product improvement, or a legal obligation calls for a longer hold.

You may ask us to delete personal data we store. Some of it can be deleted inside the account. Corrections can be made in account settings or by writing to us.

Account settings include a permanent deletion control. Once you confirm deletion, the account cannot be brought back. Content you created, your history, your settings, and any unused credits are gone. Unused credits are not refunded, moved to another account, or put back.

We apply safeguards that are ordinary for a commercial service. Transmission over the internet is never fully secure. You are responsible for the device you use and for securing the login with the protections available to you.

Rules that protect other people

Content you generate, upload, or share must not be illegal, must not express hatred, and must not be violent or discriminatory. It must not show private-body exposure, scenes built around sexual arousal, or extreme violence. It must not infringe intellectual property, must not be deliberately deceptive, and must not be spam, malware, harassment, impersonation, or encouragement of self-harm. It also must not publish someone’s personal information, or use their likeness, without the consent the law requires.

Do not process a real person’s face, body, voice, name, or other likeness unless the required consent is in place, and do not use a likeness for harassment, defamation, fraud, blackmail, intimate imagery without consent, or an endorsement that misleads. Do not reveal another person’s private photos, identity documents, contact details, location, or comparable sensitive data. Do not place minors in material that exploits them, sexualizes them, or is unsafe. Do not impersonate a person in a way that misleads others or harms that person’s dignity or legal interests.

If the face or likeness you upload is not your own, you are responsible for the consents and for obeying privacy and publicity law. We may remove the material, restrict features, close the account, and answer lawful requests. A report should go to [email protected] and should include a description or a task id, your contact details, your relationship to the person, and the legal basis of the claim.

Where a disclosure is required, do not offer AI output as work done by a person alone. Do not type sensitive personal data into the tools, including data about race, beliefs, or health. Do not request output that would break the limits above. We may remove material that violates those limits, suspend the account, and report activity that is illegal.

Your choices

  • Set the browser to refuse cookies, knowing that portions of the site may not function.
  • Write to [email protected] to opt out of advertising that is personalized.
  • Write to the same address to request deactivation of the account. Personal information is then handled under the privacy rules that apply.

We may change this policy. Return to this page to see the current version. A major change may also be announced on the site. Questions can be sent to [email protected].